Hcahps

/Tag:Hcahps

A PATIENT-CENTRIC APPROACH TO IMPROVING COMMUNICATION ABOUT MEDICATIONS IN THE IN-PATIENT ENVIRONMENT

Background: Discharge from an in-patient hospital stay is a critical opportunity to teach patients about their medications. Communication about medications and appropriate transition of care are two domains of the Hospital Consumer Assessment of Healthcare [...]

By | 2019-03-11T14:22:18+00:00 March 11th, 2019|Hospital Medicine 2019, Innovations, Quality Improvement|Comments Off on A PATIENT-CENTRIC APPROACH TO IMPROVING COMMUNICATION ABOUT MEDICATIONS IN THE IN-PATIENT ENVIRONMENT

Comparison of Time-Trends in Patient Satisfaction Between Teaching and Nonteaching Hospital

Background:   The overall national patient satisfaction scores have improved since the HCAHPS reporting began. However, it is unknown whether the improvement trends are different between teaching and non-teaching hospitals. Therefore, our objective was to [...]

By | 2016-02-01T08:00:34+00:00 February 1st, 2016|Finalist, Quality Improvement, Research Abstracts|Comments Off on Comparison of Time-Trends in Patient Satisfaction Between Teaching and Nonteaching Hospital

HOSPITAL EMR DEPLOYMENT AND PATIENT EXPERIENCE WITH PHYSICIAN AND NURSE COMMUNCATION

Background: Deployment of Electronic Medical Records (EMR) consumes significant enterprise-wide resources. Hospitals may be reluctant to introduce further changes during the same year, including patient experience improvement initiatives. Deployment efforts may stretch clinical leaders who [...]

By | 2018-03-19T13:06:26+00:00 March 19th, 2018|Hospital Medicine 2018, Research, Technology in Hospital Medicine|Comments Off on HOSPITAL EMR DEPLOYMENT AND PATIENT EXPERIENCE WITH PHYSICIAN AND NURSE COMMUNCATION

Improving Patient Satisfaction with Physician Communication on an Academic Inpatient Unit

Background: : Low patient satisfaction can result in financial loss for hospitals, and potentially for individual physicians or groups and patient satisfaction is known to be lower on academic services.1 Increasingly, Medicare funds will be [...]

By | 2016-02-01T08:00:34+00:00 February 1st, 2016|Quality Improvement, Research Abstracts|Comments Off on Improving Patient Satisfaction with Physician Communication on an Academic Inpatient Unit

PATIENT ISOLATION FOR INFECTION CONTROL AND PATIENT EXPERIENCE

Background: Hospitalized patients placed on contact, droplet, or respiratory isolation due to a carrier state or infection with resistant or highly communicable organisms report higher rates of anxiety and loneliness and have fewer physician encounters, [...]

By | 2018-03-19T13:02:24+00:00 March 19th, 2018|Hospital Medicine 2018, Other, Research|Comments Off on PATIENT ISOLATION FOR INFECTION CONTROL AND PATIENT EXPERIENCE

PERCEIVED BARRIERS TO SEATED PHYSICIAN-PATIENT INTERACTIONS AMONG INTERNAL MEDICINE HOUSESTAFF

Background: Sitting at the bedside improves patients’ perception of their interactions with their physicians. Despite these data, prior work shows that medicine interns sit during only 9% of observed physician-patient interactions. We aimed to assess [...]

By | 2019-03-11T14:16:57+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Research|Comments Off on PERCEIVED BARRIERS TO SEATED PHYSICIAN-PATIENT INTERACTIONS AMONG INTERNAL MEDICINE HOUSESTAFF

Predictors of Patient Satisfaction- a Retrospective Analysis of Top Box Hcahps Scores

Background: Hospitals across the country struggle with improving patient experience and there is limited data on factors that drive positive or negative scores on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAPHS) survey.  [...]

By | 2016-02-01T08:00:34+00:00 February 1st, 2016|Quality Improvement, Research Abstracts|Comments Off on Predictors of Patient Satisfaction- a Retrospective Analysis of Top Box Hcahps Scores