Design Thinking

/Tag:Design Thinking

APPLYING A USER-CENTERED DESIGN PROCESS TO CO-CREATE INPATIENT EXPERIENCE IMPROVEMENT STRATEGIES

Background: Practical and financial pressures have placed a renewed focus on improving the human experience of healthcare from both the patient and provider perspective. Despite this, aligning patients and interdisciplinary providers around meaningful experience improvement [...]

By | 2017-04-20T17:35:52+00:00 April 20th, 2017|Innovations Abstracts, Quality Improvement|Comments Off on APPLYING A USER-CENTERED DESIGN PROCESS TO CO-CREATE INPATIENT EXPERIENCE IMPROVEMENT STRATEGIES

DESIGN THINKING TO IMPROVE PATIENT EXPERIENCE

Background: Hospitalization can be overwhelming for patients. Diagnostic uncertainty is common, and patients interact with many professionals who present information that may seem confusing. We bring a design thinking perspective to creating more patient-responsive hospital [...]

By | 2019-03-11T14:26:56+00:00 March 11th, 2019|Hospital Medicine 2019, Research, Value in Hospital Medicine|Comments Off on DESIGN THINKING TO IMPROVE PATIENT EXPERIENCE

EMPLOYING EMPATHY: APPLYING USER-CENTERED DESIGN TO PROMOTE HOSPITALIST RESILIENCE

Background:  The rapidly changing and increasingly complex hospitalist work environment has placed new focus on provider burnout and resilience. As hospitalist leaders seek tools to address these issues, the design thinking process offers a novel user-centered approach. [...]

By | 2017-04-20T16:53:08+00:00 April 20th, 2017|Communication, Innovations Abstracts|Comments Off on EMPLOYING EMPATHY: APPLYING USER-CENTERED DESIGN TO PROMOTE HOSPITALIST RESILIENCE