Communication

/Tag:Communication

‘MYCARE CARD’: A COST EFFECTIVE MEASURE TO IMPROVE PHYSICIAN-PATIENT COMMUNICATION AND HCAHPS SCORES

Background: During hospitalization, many patients cannot identify the physician responsible for their care. Among patients cared for by a hospitalist, many of them are meeting their hospitalist for the first time. Previous work has shown [...]

By | 2019-03-11T14:17:05+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on ‘MYCARE CARD’: A COST EFFECTIVE MEASURE TO IMPROVE PHYSICIAN-PATIENT COMMUNICATION AND HCAHPS SCORES

A NEW WAY TO SAY G-NITE: DEVELOPMENT AND IMPLEMENTATION OF A TOOL TO IMPROVE DOCTOR-PATIENT COMMUNICATION IN THE HOSPITALIZED SETTING

Background: Developing effective tools which enhance patient-physician communication is crucial to improving the patient experience. Existing research has shown that there are several components which are central to effective communication, including creating a good interpersonal [...]

By | 2019-03-11T14:17:07+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on A NEW WAY TO SAY G-NITE: DEVELOPMENT AND IMPLEMENTATION OF A TOOL TO IMPROVE DOCTOR-PATIENT COMMUNICATION IN THE HOSPITALIZED SETTING

A RETROSPECTIVE REVIEW OF MORTALITY CASES AFTER INTER-HOSPITAL TRANSFER

Background: Advancement of patient care can necessitate inter-hospital transfers to another facility. The inter-hospital transferring process can pose inherent risks to the patient due to the transition of care, as well as increase overall cost [...]

By | 2019-03-11T14:25:26+00:00 March 11th, 2019|Hospital Medicine 2019, Research, Transitions of Care|Comments Off on A RETROSPECTIVE REVIEW OF MORTALITY CASES AFTER INTER-HOSPITAL TRANSFER

A SIMPLE TOOL TO INCREASE FREQUENCY OF CODE STATUS DISCUSSIONS UPON HOSPITAL ADMISSION

Background: Hospitalization of the patient with advanced cancer can be a pivotal moment and opportunity to explore patient goals of care in order to deliver high value, patient-centered care that emphasizes quality of life. Part [...]

By | 2017-04-20T17:35:49+00:00 April 20th, 2017|Innovations Abstracts, Quality Improvement|Comments Off on A SIMPLE TOOL TO INCREASE FREQUENCY OF CODE STATUS DISCUSSIONS UPON HOSPITAL ADMISSION

A STUDY ON INTERNET USE FOR HEALTH INFORMATION IN THE HOSPITALIZED PATIENT

Background: Hospitalized patients often crave information about their illness. As many as 70% of outpatients use the internet for this purpose. However, little is known about how often hospitalized patients search for medical information online.Methods: [...]

By | 2019-03-11T14:16:44+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Research|Comments Off on A STUDY ON INTERNET USE FOR HEALTH INFORMATION IN THE HOSPITALIZED PATIENT

A UNIT BASED LEADERSHIP TEAM INITIATIVE TO IMPROVE PROVIDER COMMUNICATION WITH HOSPITALIZED PATIENTS ABOUT NEW MEDICATION

Background: Many hospitalized patients have difficulty understanding what their care team tells them about medications and how to comply with medications. Communication failures about medications can have devastating consequences for hospitalized patients. Patients who report [...]

By | 2018-03-19T12:53:41+00:00 March 19th, 2018|Communication, Hospital Medicine 2018, Innovations|Comments Off on A UNIT BASED LEADERSHIP TEAM INITIATIVE TO IMPROVE PROVIDER COMMUNICATION WITH HOSPITALIZED PATIENTS ABOUT NEW MEDICATION

Acute and Post-Acute Care Collaboration: Front Line Approach to Reduce Readmissions

Background: Patients discharged to post-acute care facilities are at higher risk for re-admissions compared to those discharged home. Mount Sinai Hospital (MSH) discharges a significant number of patients to Terence Cardinal Cooke Health Care Center (TCC), [...]

By | 2016-02-01T08:00:34+00:00 February 1st, 2016|Innovations Abstracts, Transitions of Care|Comments Off on Acute and Post-Acute Care Collaboration: Front Line Approach to Reduce Readmissions

AN ITIM OF NECESSITY FOR TEAMWORK – THE INTERPROFESSIONAL TEAMWORK INNOVATION MODEL (ITIM©)

Background: Interprofessional teamwork in healthcare organizations is crucial to the delivery of quality patient care. Efforts to improve teamwork on hospital medicine units commonly fail due to clinicians and other care team members (case managers [...]

By | 2018-03-15T20:51:00+00:00 April 20th, 2017|Innovations Abstracts, Value in Hospital Medicine|Comments Off on AN ITIM OF NECESSITY FOR TEAMWORK – THE INTERPROFESSIONAL TEAMWORK INNOVATION MODEL (ITIM©)

ASSESSMENT OF INFORMATION DELIVERY, SHARED DECISION MAKING AND EMPATHIC COMMUNICATION ON FAMILY CENTERED ROUNDS

Background: Patient- and family- centered care (PFCC) is a key element of safe healthcare. Family-centered-rounds (FCR) incorporate PFCC into the daily workflow of children’s hospitals. This observational study assessed whether our rounds on the Baystate [...]

By | 2019-03-11T14:21:38+00:00 March 11th, 2019|Hospital Medicine 2019, Pediatrics, Research|Comments Off on ASSESSMENT OF INFORMATION DELIVERY, SHARED DECISION MAKING AND EMPATHIC COMMUNICATION ON FAMILY CENTERED ROUNDS

BACK TO THE BEDSIDE: UNITING MEDICAL EDUCATION AND INTERPROFESSIONAL ROUNDS

Background: Interprofessional rounding has improved patient safety and provider engagement (1). Our institution implemented interdisciplinary patient rounds (IPR) similarly described in the literature (2). Despite praise for our nursing safety checklist, declining emphasis on bedside [...]

By | 2019-03-11T14:24:53+00:00 March 11th, 2019|Hospital Medicine 2019, Innovations, Quality Improvement|Comments Off on BACK TO THE BEDSIDE: UNITING MEDICAL EDUCATION AND INTERPROFESSIONAL ROUNDS

COMMUNICATION SKILLS EDUCATION: BACK TO THE BASICS

Background: Strong evidence exists showing that effective communication in healthcare conversations improves outcomes such as patient satisfaction, safety, reduced malpractice suits, physician professional fulfillment and burnout prevention. Formal communication skills training in medical education is [...]

By | 2019-03-11T14:17:21+00:00 March 11th, 2019|Education, Hospital Medicine 2019, Innovations|Comments Off on COMMUNICATION SKILLS EDUCATION: BACK TO THE BASICS

Confidence and Perceived Barriers to Communication with Seriously Ill Patients and Their Families: A Survey of Hospitalists at Two Centers

Background: As generalist physicians on the frontlines of hospital care for seriously ill patients across the country, hospitalists are optimally positioned to lead discussions regarding serious illness. Little is known about hospitalists’ confidence in serious [...]

By | 2016-02-01T08:00:34+00:00 February 1st, 2016|Communication, Research Abstracts|Comments Off on Confidence and Perceived Barriers to Communication with Seriously Ill Patients and Their Families: A Survey of Hospitalists at Two Centers

Critical Communication: Training Deaf Physicians and Interpreters to Communicate Effectively in a Code Blue

Background: Code blue situations, being uncommon yet stressful, require excellent team communication; they can pose challenges for deaf or hard of hearing (DHH) clinicians, trainees, and interpreters, though DHH providers are a growing source of [...]

By | 2016-02-01T08:00:34+00:00 February 1st, 2016|Education, Innovations Abstracts|Comments Off on Critical Communication: Training Deaf Physicians and Interpreters to Communicate Effectively in a Code Blue

DAILY STANDARDIZED MULTIDISCIPLINARY BEDSIDE ROUNDS IMPROVE PATIENT SATISFACTION AND CARE TRANSITIONS

Background: Physicians and nurses often overestimate patients' understanding of their illness, medications, treatments, and care plans. Fragmented discussions can lead to inconsistent conveyance of key information to patients and their caregivers. Multidisciplinary bedside rounds are [...]

By | 2019-03-11T14:17:02+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on DAILY STANDARDIZED MULTIDISCIPLINARY BEDSIDE ROUNDS IMPROVE PATIENT SATISFACTION AND CARE TRANSITIONS