Communication

‘MYCARE CARD’: A COST EFFECTIVE MEASURE TO IMPROVE PHYSICIAN-PATIENT COMMUNICATION AND HCAHPS SCORES

Background: During hospitalization, many patients cannot identify the physician responsible for their care. Among patients cared for by a hospitalist, many of them are meeting their hospitalist for the first time. Previous work has shown [...]

By | 2019-03-11T14:17:05+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on ‘MYCARE CARD’: A COST EFFECTIVE MEASURE TO IMPROVE PHYSICIAN-PATIENT COMMUNICATION AND HCAHPS SCORES

A NEW WAY TO SAY G-NITE: DEVELOPMENT AND IMPLEMENTATION OF A TOOL TO IMPROVE DOCTOR-PATIENT COMMUNICATION IN THE HOSPITALIZED SETTING

Background: Developing effective tools which enhance patient-physician communication is crucial to improving the patient experience. Existing research has shown that there are several components which are central to effective communication, including creating a good interpersonal [...]

By | 2019-03-11T14:17:07+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on A NEW WAY TO SAY G-NITE: DEVELOPMENT AND IMPLEMENTATION OF A TOOL TO IMPROVE DOCTOR-PATIENT COMMUNICATION IN THE HOSPITALIZED SETTING

CREATING A PLATFORM FOR DISCHARGE PLANNING WITHIN THE ELECTRONIC MEDICAL RECORD FOR MULTIDISCIPLINARY COMMUNICATION

Background: Discharge delays occur because of inconsistent communication among all clinicians and providers. Inefficient utilization of resources also contributes to delays. Effective communication among the patient care team is a foundation of creating an effective [...]

By | 2019-03-11T14:17:11+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on CREATING A PLATFORM FOR DISCHARGE PLANNING WITHIN THE ELECTRONIC MEDICAL RECORD FOR MULTIDISCIPLINARY COMMUNICATION

DAILY STANDARDIZED MULTIDISCIPLINARY BEDSIDE ROUNDS IMPROVE PATIENT SATISFACTION AND CARE TRANSITIONS

Background: Physicians and nurses often overestimate patients' understanding of their illness, medications, treatments, and care plans. Fragmented discussions can lead to inconsistent conveyance of key information to patients and their caregivers. Multidisciplinary bedside rounds are [...]

By | 2019-03-11T14:17:02+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on DAILY STANDARDIZED MULTIDISCIPLINARY BEDSIDE ROUNDS IMPROVE PATIENT SATISFACTION AND CARE TRANSITIONS

EIC TO DC: EARLY INTERVENTION COMMITTEES (EIC) HELP DISCHARGE (DC) LONG LENGTH OF STAY PATIENTS

Background: In the throughput arena, one of the most challenging groups of hospitalized patients is the long length of stay (LLOS) patients. Although representing a minority of inpatients, this LLOS population contributes to the majority [...]

By | 2019-03-11T14:16:56+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on EIC TO DC: EARLY INTERVENTION COMMITTEES (EIC) HELP DISCHARGE (DC) LONG LENGTH OF STAY PATIENTS

EMBRACING TECHNOLOGY: TRANSITION FROM MANUAL TO ELECTRONIC BOARD FOR ASSIGNMENT OF PATIENTS ON A HOSPITALIST SERVICE

Background: Patient lists and patient assignment aid hospitalists through their workflow. Lack of a standardized approach has led to various ways of patient assignment and various means to display them. With the evolution of electronic [...]

By | 2019-03-11T14:16:49+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on EMBRACING TECHNOLOGY: TRANSITION FROM MANUAL TO ELECTRONIC BOARD FOR ASSIGNMENT OF PATIENTS ON A HOSPITALIST SERVICE

GETTING FIT: A NOVEL FRAMEWORK TO IMPROVE COMMUNICATION

Background: Rising inpatient census, limited physical space and unpredictable admission rates introduce communication inefficiencies among doctors, nurses and patients.Purpose: At UC San Diego Health System, we aimed to streamline communication among physicians, patients and other [...]

By | 2019-03-11T14:16:51+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on GETTING FIT: A NOVEL FRAMEWORK TO IMPROVE COMMUNICATION

IMPLEMENTING ACCEPT NOTE TEMPLATES TO IMPROVE COMMUNICATION DURING INTERHOSPITAL TRANSFERS

Background: Poor communication among providers is a barrier to seamless transitions in patient care. This problem is compounded when patients undergo interhospital transfer (IHT), where complex patients are transferred between providers, settings and healthcare systems. [...]

By | 2019-03-11T14:17:06+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on IMPLEMENTING ACCEPT NOTE TEMPLATES TO IMPROVE COMMUNICATION DURING INTERHOSPITAL TRANSFERS

IMPROVING ADVANCED NOTIFICATION OF IMPENDING INTERHOSPITAL TRANSFERS

Background: Sub-optimal communication during care transitions contributes to poor patient outcomes. Patients who undergo interhospital transfer (IHT, the transfer of patients between hospitals) are at especially high risk given their level of illness severity. In [...]

By | 2019-03-18T13:15:56+00:00 March 11th, 2019|Communication, Finalist Posters - Innovations, Hospital Medicine 2019, Innovations|Comments Off on IMPROVING ADVANCED NOTIFICATION OF IMPENDING INTERHOSPITAL TRANSFERS

IMPROVING COMMUNICATION WITH COMMUNITY PEDIATRICIANS

Background: In hospital-based medicine, maintaining an open line of communication between inpatient teams and community pediatricians serves as an essential component of providing comprehensive patient care and ensuring continuity at time of discharge. At St. [...]

By | 2019-03-18T13:17:00+00:00 March 11th, 2019|Communication, Finalist Posters - Innovations, Hospital Medicine 2019, Innovations|Comments Off on IMPROVING COMMUNICATION WITH COMMUNITY PEDIATRICIANS

IMPROVING PHYSICIAN HANDOFFS: PHYSICIAN PERCEPTIONS OF AN ELECTRONIC MEDICAL RECORD-EMBEDDED TOOL

Background: Physician handoffs between inpatient shifts influence safety and care quality. Handoffs are also at risk for communication failures. Poor care coordination and miscommunication cause 80% of sentinel events nationwide. The rise of the electronic [...]

By | 2019-03-11T14:17:04+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on IMPROVING PHYSICIAN HANDOFFS: PHYSICIAN PERCEPTIONS OF AN ELECTRONIC MEDICAL RECORD-EMBEDDED TOOL

IMPROVING THE CATCH: INNOVATIVE VIDEO CONFERENCES TO ENHANCE TRANSITIONAL CARE COMMUNICATION AND RESIDENT EDUCATION

Background: Communication between hospital and outpatient clinicians is a key component to successful care transitions for older adults, yet this communication is frequently lacking. In addition, residents in academic medical centers are not routinely provided [...]

By | 2019-03-11T14:16:54+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on IMPROVING THE CATCH: INNOVATIVE VIDEO CONFERENCES TO ENHANCE TRANSITIONAL CARE COMMUNICATION AND RESIDENT EDUCATION

RESUSCITATION OF A TWO-WAY TEXTING PLATFORM TO ENHANCE SAFE AND EFFICIENT COMMUNICATION USING ITERATIVE APP PILOTING,FEEDBACK AND ENHANCEMENT

Background: Joint Commission has identified “communication” as the third most frequent root cause of sentinel events.1 Alpha-numeric pagers are common for communication among healthcare professionals. Pagers are not HIPAA compliant and communication through pagers often [...]

By | 2019-03-11T14:16:48+00:00 March 11th, 2019|Communication, Hospital Medicine 2019, Innovations|Comments Off on RESUSCITATION OF A TWO-WAY TEXTING PLATFORM TO ENHANCE SAFE AND EFFICIENT COMMUNICATION USING ITERATIVE APP PILOTING,FEEDBACK AND ENHANCEMENT

SNAP THIS: UTILIZING SOCIAL MEDIA AS A TOOL FOR REPRODUCTIVE HEALTH AWARENESS IN THE HOSPITAL SETTING

Background: Adolescent reproductive health education is essential to prevent transmission of sexually transmitted infections (STIs) and teen pregnancy. Half of all new STIs occur among 15-24 year-olds and 1 in 4 adolescent females has had [...]

By | 2019-03-18T13:13:04+00:00 March 11th, 2019|Communication, Finalist Posters - Innovations, Hospital Medicine 2019, Innovations|Comments Off on SNAP THIS: UTILIZING SOCIAL MEDIA AS A TOOL FOR REPRODUCTIVE HEALTH AWARENESS IN THE HOSPITAL SETTING