Communication

BRIDGING THE COMMUNICATION DIVIDE BETWEEN RESIDENTS AND HOSPITALISTS: THE CULTURE OF ESCALATING CARE AND STANDARDIZING PRACTICE

Background: Residents are frequently the first physicians notified when acute changes occur in patient conditions.   Delays in appropriate diagnostic testing or treatment can adversely affect patients if residents are unfamiliar with certain clinical situations and [...]

By | 2017-04-20T16:53:04+00:00 April 20th, 2017|Communication, Innovations Abstracts|Comments Off on BRIDGING THE COMMUNICATION DIVIDE BETWEEN RESIDENTS AND HOSPITALISTS: THE CULTURE OF ESCALATING CARE AND STANDARDIZING PRACTICE

COMMUNICATING SMARTLY: INTEGRATION OF SMARTPHONES AS PRIMARY TOOL FOR COMMUNICATION IN THE HOSPITAL: STRATEGIES, SATISFACTION AND LESSONS LEARNED

Background: Effective and timely communication among caregivers is one of the 2016 Hospital National Patient Safety Goals set forth by the Joint Commission. The pager messaging system remains predominant in the U.S health care system, [...]

By | 2017-04-20T16:53:18+00:00 April 20th, 2017|Communication, Innovations Abstracts|Comments Off on COMMUNICATING SMARTLY: INTEGRATION OF SMARTPHONES AS PRIMARY TOOL FOR COMMUNICATION IN THE HOSPITAL: STRATEGIES, SATISFACTION AND LESSONS LEARNED

DISCHARGE BEFORE NOON OR WITH THE MOON? A PROTOCOL THAT MAKES EARLY DISCHARGES AN ATTAINABLE GOAL

Background: Improving hospital throughput is a barrier facing medical facilities.  Poor throughput leads to prolonged patient wait times for beds, a cause of patient complaints.  Often these wait times are the result of late discharge [...]

By | 2017-04-20T16:53:12+00:00 April 20th, 2017|Communication, Innovations Abstracts|Comments Off on DISCHARGE BEFORE NOON OR WITH THE MOON? A PROTOCOL THAT MAKES EARLY DISCHARGES AN ATTAINABLE GOAL

EMPLOYING EMPATHY: APPLYING USER-CENTERED DESIGN TO PROMOTE HOSPITALIST RESILIENCE

Background:  The rapidly changing and increasingly complex hospitalist work environment has placed new focus on provider burnout and resilience. As hospitalist leaders seek tools to address these issues, the design thinking process offers a novel user-centered approach. [...]

By | 2017-04-20T16:53:08+00:00 April 20th, 2017|Communication, Innovations Abstracts|Comments Off on EMPLOYING EMPATHY: APPLYING USER-CENTERED DESIGN TO PROMOTE HOSPITALIST RESILIENCE

HELP ME HELP YOU: A LOW-TECH, LOW-COST SOLUTION TO IMPROVING COMMUNICATION

Background: Due to low cost, dependability, and familiarity, one-way alphanumeric paging continues to be a commonly used method of in-hospital communication. However, lack of urgency indicators has been cited as a key limitation. To address [...]

By | 2017-04-20T16:53:06+00:00 April 20th, 2017|Communication, Innovations Abstracts|Comments Off on HELP ME HELP YOU: A LOW-TECH, LOW-COST SOLUTION TO IMPROVING COMMUNICATION

PUTTING THE SHM KEY PRINCIPLES INTO PRACTICE: DIRECT OBJECTIVE CLINICAL EVALUATION OF NEW-HIRE HOSPITALISTS TO IMPROVE PHYSICIAN COMMUNICATION AND ENGAGEMENT WHILE FULFILLING FPPE

Background: SHM Key Characteristic 9.1 on patient centered care encourages using guidelines/checklists to reinforce effective communication. Focused practice performance evaluations (FPPE) are a required regulatory hospital process for new medical staff members. In cognitive specialties, [...]

By | 2017-04-20T16:53:16+00:00 April 20th, 2017|Communication, Innovations Abstracts|Comments Off on PUTTING THE SHM KEY PRINCIPLES INTO PRACTICE: DIRECT OBJECTIVE CLINICAL EVALUATION OF NEW-HIRE HOSPITALISTS TO IMPROVE PHYSICIAN COMMUNICATION AND ENGAGEMENT WHILE FULFILLING FPPE

SERVICE 360: A NOVEL METHODOLOGY FOR DEVELOPING AN INTERDISCIPLINARY POLICY AROUND LIMITED ESCALATION

Background: There is variability in care expectations and perceptions of terminally ill patients who are expected not to benefit from intensive care unit (ICU) level care. This created significant angst amongst members of the health [...]

By | 2017-04-20T16:53:14+00:00 April 20th, 2017|Communication, Innovations Abstracts|Comments Off on SERVICE 360: A NOVEL METHODOLOGY FOR DEVELOPING AN INTERDISCIPLINARY POLICY AROUND LIMITED ESCALATION