Wikis to Better Manage Shared Information in a Hospitalist Group

1Beth Israel Deaconess Medical Center, Boston, MA

Meeting: Hospital Medicine 2011, May 10-13, Dallas, Texas.

Abstract number: 218

Background:

The Internet's penetration onto hospital floors, into patient rooms, and on our mobile devices has profoundly altered the way hospitalists access knowledge resources. Information management and sharing increasingly takes place online and in real time. A new cadre of Web tools now makes it even easier for the average Web user to collaborate and interact with information, and it will become essential for hospitalists to become facile with Web‐based information in their daily work. Web 2.0 is a term used to describe Web applications that facilitate this information sharing and include social‐networking sites, blogs, and Web sites authored by a community of users known as wikis. The fast pace of “updates” in policies, guidelines, and teaching files has made it difficult to stay up to date with printed materials or even traditional Web publishing. An online secure wiki site is a promising modality for hospitalist groups to share a common knowledge database, to disseminate information, and to use as a forum for project collaboration.

Purpose:

To develop a wiki, a widely available Web tool, as a platform to improve the delivery of existing organizational information in a hospital medicine program; to establish integration into the hospital culture; and to plan for long‐term maintenance of the wiki site.

Description:

A hospital medicine group developed a secure wiki site for use by the group's 38 hospitalists using the Microsoft1 Sharepoint platform. A focus group determined the types of information important to the group, and a framework for organizing the content was created. Important points considered included information accuracy, knowledge lifecycle, security, and also successful implementation. The wiki required the same skill set used for Web browsing and word processing to be able to edit and contribute and thus required little new learning on the part of the user. After less than 1 year, more than one third of hospitalists have directly contributed to editing the wiki. The wiki has replaced several printed documents, including a 120‐page orientation manual that is now collectively authored online by the group.

Conclusions:

A wiki platform is an excellent platform for information management. The hospital medicine Program at the Beth Israel Deaconess Medical Center now utilizes a wiki Web site to disseminate program policies, post the clinical schedule, share teaching tools, and house a database of clinical resources. After establishing buy‐in, a wiki site is fairly easy for the average user to build using available tools.

Disclosures:

R. Yu ‐ none; B. Crotty ‐ none

To cite this abstract:

Yu R, Crotty B. Wikis to Better Manage Shared Information in a Hospitalist Group. Abstract published at Hospital Medicine 2011, May 10-13, Dallas, Texas. Abstract 218. Journal of Hospital Medicine. 2011; 6 (suppl 2). https://www.shmabstracts.com/abstract/wikis-to-better-manage-shared-information-in-a-hospitalist-group/. Accessed July 23, 2019.

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